Residential Elevators Recalled for Repair by ThyssenKrupp Access Manufacturing Due to Fall Hazard
Official recall recorded by the U.S. Consumer Product Safety Commission.
The hazard
The elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.
What to do
Consumers should stop using the elevators immediately if they see an "E3" or "E8" error code displayed on the elevator. Even if there is no "E3" or "E8" error code displayed, contact the firm to arrange for a free software upgrade for the elevator. The firm's dealers are directly contacting consumers who purchased the recalled elevators.
Brands named
Recall history
Other federal recalls tied to the same brand — a factual pattern, straight from the source data.
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