Visonic Recalls Amber Personal Emergency Response System Kits Due to Remote Pendant Battery Signal Failure
Official recall recorded by the U.S. Consumer Product Safety Commission.
The hazard
A single Amber Base station set to Common Area Mode will not detect a low battery or dead battery warning signal from the remote pendant that notifies the end user or system administrator to replace the pendant battery.
What to do
Consumers should immediately contact their system installer or a Visonic alarm installation professional to determine if their Amber base station is set to Common Area Mode, and if so, to either reset their unit to another mode or make other system changes, such as adding an additional base station. Only a professionally-trained PERS system installer can identify and modify the particular mode configuration. Owners are also reminded to manually test their Amber PERS pendant regularly for low battery status.
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Recall history
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