CPSCAugust 8, 2002consumer

CPSC, Motorola Inc. Announce Recall of Digital Cable Set-Top Boxes

Official recall recorded by the U.S. Consumer Product Safety Commission.

The hazard

Pins in the rear of the box, that connect to the power cord, could break, which could pose an electric shock hazard to consumers.

What to do

Consumers with these DCT2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. If it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. Motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. Cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.

Brands named

motorola inc broadband communications sectormotorolamotorola dct2000cpsccpsc motorola
Read the official CPSC notice →

Recall history

Other federal recalls tied to the same brand — a factual pattern, straight from the source data.

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