CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters
Official recall recorded by the U.S. Consumer Product Safety Commission.
The hazard
Under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle or continues to ride, after receiving a low-battery alert.
What to do
Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in Segway HT user materials, are essential to safety.
Brands named
Recall history
Other federal recalls tied to the same brand — a factual pattern, straight from the source data.
- CPSCSegway Recalls Segway Ninebot Max G30P and Max G30LP KickScooters Due to Fall Hazard and Risk of Serious Injury2025-03-20
- CPSCSegway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards2024-11-21
- CPSCSegway Powersports Recalls 2022 Fugleman UT10E and UT10X Utility-Terrain Vehicles Due to Fire Hazard (Recall Alert)2023-12-07
- CPSCCPSC Warns Consumers to Immediately Stop Using BQQZHZ Combination Smoke and Carbon Monoxide Detectors Due to Failure to Alert Consumers to Deadly Smoke and Fire; Sold on Amazon.com2023-05-18
- CPSCCPSC Reannounces Recall of Generac Portable Generators; Additional Finger Amputation and Crushing Injury Reported; New Repair Kit Available2022-11-10
- CPSCCPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported2022-09-14
- CPSCSegway Powersports Recalls Fugleman Utility Terrain Vehicles (UTVs) Due to Fire Hazard (Recall Alert)2022-07-07
- CPSCSegway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury2022-03-24
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