CPSCMay 20, 2008consumer
Cricket EZ Cell Phones Recalled; Audio Problem Interferes with Emergency 911 Calls
Official recall recorded by the U.S. Consumer Product Safety Commission.
The hazard
A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
What to do
Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.
Brands named
cricketcricket ez
Recall history
Other federal recalls tied to the same brand — a factual pattern, straight from the source data.
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