CPSCMarch 12, 2019consumer

HP Expands Recall of Batteries for Notebook Computers and Mobile Workstations Due to Fire and Burn Hazards

Official recall recorded by the U.S. Consumer Product Safety Commission.

The hazard

The lithium-ion batteries can overheat, posing fire and burn hazards.

What to do

Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable "Battery Safety Mode" if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.

Brands named

hp
Read the official CPSC notice →

Recall history

Other federal recalls tied to the same brand — a factual pattern, straight from the source data.

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HP Expands Recall of Batteries for Notebook Computers and Mobile Workstations Due to Fire and Burn Hazards — Recall Details · AllClear