Verizon Recalls 2.5 Million Ellipsis Jetpack Mobile Hotspots Imported by Franklin Wireless Due to Fire and Burn Hazards
Official recall recorded by the U.S. Consumer Product Safety Commission.
The hazard
The lithium ion battery in the hotspots can overheat, posing fire and burn hazards.
What to do
Consumers can reduce the risk of hazard by powering the unit off, unplugging it from its power source and store in a place away from children, on top a hard surface with adequate ventilation around the unit and away from combustibles until it can be properly returned to Verizon. If consumers must use the product for internet access, then they should take the following steps: Turn the recalled hotspot "on" and plug it in to allow the hotspot to receive two over-the-air automatic software updates that: (a) enable the device's identifying number to be viewed on its scrolling screen and (b) prevent the device from charging while the device is plugged in and powered on. After the software update is applied, users should: (a) Leave the device powered on while it is plugged in. (b) When not in use, the device should be turned off, unplugged from its power source, and securely stored. Consumers should use the contact information below to receive a replacement hotspot free of charge and a retur
Brands named
Recall history
Other federal recalls tied to the same brand — a factual pattern, straight from the source data.
- FDACircle K Honey Roasted Peanuts, Net Wt 2.5 oz, UPC 1942831025962023-08-16
- FDA1. 7 Select Cashews Halves & Pieces Honey Roasted, Net Wt 3 oz, UPC 00052548723804 2. 7 Select Cashews Halves & Pieces Honey Roasted, Net Wt 5 oz, UPC 00052548723811 3. Circle K Honey Roasted Cashews, Net Wt 2 oz, UPC 1942831027492023-08-16
- FDA1. Circle K Get Up Trail Mix, Net Wt 2 oz, UPC 194283102893 2. Circle K Get Up Trail Mix, Net Wt 6 oz, UPC 194283104262 3. 7 Select Go! Smart Rise & Shine, Net Wt 2.5 oz, UPC 000525486815002023-08-16
- FDACircle K Sweet & Spicy Mix, Net Wt 7 oz; UPC 1942831046132023-08-16
- FDAPower Snacks Honey Roasted Sunflower Kernels, Net Wt 1 oz; UPC 0765007220252023-08-16
- FDA7-Select Yogurt Pretzels Naturally Flavored Vanilla Crunchy Pretzel Covered in a Vanilla Yogurt NET WT 5 OZ (142 g) UPC 52548566572020-06-19
- CPSCRepublic Wireless Recalls Relay Charging Cables Due to Overheating and Burn Hazards2020-06-17
- CPSCiHoverspeed Self-Balancing Scooters/Hoverboards Recalled by Simplified Wireless Due to Fire Hazard2017-11-14
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