Emporia Recalls North America Smart Plugs Due to Electric Shock Hazard
Official recall recorded by the U.S. Consumer Product Safety Commission.
The hazard
The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.
What to do
Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.
Brands named
Recall history
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