CPSCFebruary 21, 2024consumer

Dynabook Americas Recalls 15.5 Million Toshiba Laptop AC Adapters Due to Burn and Fire Hazards

Official recall recorded by the U.S. Consumer Product Safety Commission.

The hazard

The laptop AC adapters can overheat and spark, posing burn and fire hazards.

What to do

Consumers should immediately stop using the recalled AC adapters and contact Dynabook Americas for a free replacement AC adapter. Visit https://support.dynabook.com/axx2024 to identify if the AC adapter is part of the recall and for instructions on how to order a replacement. Consumers need to submit a photo of their AC adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.

Brands named

dynabook americas inc of irvine california importer at the time of sale was toshiba america information systems inctoshibatoshiba laptopdynabookdynabook americas
Read the official CPSC notice →

Recall history

Other federal recalls tied to the same brand — a factual pattern, straight from the source data.

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