FDANovember 2, 2018device

Ascom Telligence Nurse Call System

Official recall recorded by the U.S. Food & Drug Administration.

The hazard

There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights connected to the Gateway II Ports A and B will start flashing, indicating that they are no longer communicating to the Gateway II. If this occurs, device failures that WOULD otherwise be annunciated WILL NOT be indicated at staff consoles that are configured to display failures.

What to do

FDA enforcement status: Ongoing

Brands named

ascom usascomascom us

Recall history

Other federal recalls tied to the same brand — a factual pattern, straight from the source data.

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