FDAApril 23, 2018device

t:slim G4 Insulin Pump with Dexcom G4 Platinum CGM Software version: 4.3.4.3, Firmware version: 004722, Firmware, Fuel Gauge, Binary Rev B.

Official recall recorded by the U.S. Food & Drug Administration.

The hazard

The fuel gauge, the component that reads and reports the battery parameters to the pump, could provide inaccurate readings, which present to the user in one of two ways: A) by triggering a Malfunction 4 Alarm, or B) by triggering a succession of notifications prior to the pump shutting off, including Alert 2 (Battery Low), Alert 3 (Battery Very Low) and Alarm 12 (Battery Very Low). The alarms in both scenarios notify the user that the pump has stopped delivering insulin.

What to do

FDA enforcement status: Ongoing

Brands named

tandem diabetes caretandemtandem diabetes

Recall history

Other federal recalls tied to the same brand — a factual pattern, straight from the source data.

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